Malaysian Immigration Department takes disciplinary action against officers following EAIC "flying passport" probe

A total of 41 immigration officers were subjected to disciplinary action between 2022 and 2025, with 20 being dismissed following convictions.

The Malaysian Immigration Department (JIM) has taken disciplinary action against officers implicated in alleged “flying passport” activities – cases where an immigration officer enters a traveller’s passport details without their presence – at Kuala Lumpur International Airport (KLIA) Terminal 1, following an investigation by the Enforcement Agency Integrity Commission (EAIC).

In a statement on Thursday (22 January), JIM said it acknowledged the EAIC’s findings dated 19 January 2026, and reiterated its respect for the commission’s role in safeguarding the integrity of enforcement agencies. The department added that all findings and recommendations were taken seriously, with follow-up actions carried out in accordance with existing laws, public service regulations, and disciplinary procedures.

In that vein, JIM confirmed that disciplinary measures had already been imposed on the officers involved, in line with the Public Officers (Conduct and Discipline) Regulations 1993. It stressed that misconduct – particularly those involving integrity and public trust – would not be tolerated.

Providing broader context, JIM revealed that between 2022 and 2025, a total of 41 officers were subjected to disciplinary action for involvement in flying passport-related cases. Of these, 20 officers were dismissed following convictions. According to the department, these actions were the outcome of transparent internal investigations conducted under established regulations.

For 2025 alone, JIM said 61 cases were referred by the EAIC. All were tabled at the Complaints Committee Meeting, with action taken in line with disciplinary processes in force.

Background on the matter

The EAIC investigation stemmed from an incident that took place at KLIA Terminal 1 on 2 June 2025, where an officer was found to have keyed in a passenger’s entry and passport details into the MyIMMs system without the passenger being physically present at the counter. EAIC concluded that the action breached internal immigration procedures and constituted misconduct under the Enforcement Agency Integrity Commission Act 2009.

The commission subsequently recommended disciplinary action for dishonest and irresponsible conduct under the Public Officers (Conduct and Discipline) Regulations 1993.

Looking ahead, JIM said it would continue to strengthen compliance with standard operating procedures, enhance internal monitoring, and implement continuous improvement measures to ensure immigration services are delivered professionally, with integrity, and in the public interest.

ALSO READ: Border checks tightened as Thailand steps up efforts to curb illegal migrant labour