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Singapore to trial QR code immigration clearance for bus travellers at land checkpoints from 23 Nov 2024

Singapore to trial QR code immigration clearance for bus travellers at land checkpoints from 23 Nov 2024

The trial will be conducted at selected lanes, and will be open to Singapore citizens, Permanent Residents, Long-Term Pass Holders, and foreigners who have visited Singapore before.

Singapore's Immigration & Checkpoints Authority (ICA) will be commencing a trial to allow travellers crossing the Woodlands and Tuas checkpoints by bus to clear immigration using QR codes.

Announced on Thursday (21 November 2024), the trial will in place at Tuas Checkpoint from 23 November 2024 (Saturday), and Woodlands Checkpoint from 28 November 2024 (Thursday). ICA shared that it will be conducted at selected automated lanes and 'Special Assistance Lanes' (SALs) at the arrival and departure halls for buses, and will be open to the following groups:

  • Singapore citizens
  • Singapore Permanent Residents
  • Long-Term Pass Holders in Singapore
  • Foreign visitors who have visited Singapore before.

"Eligible bus travellers are encouraged to participate in the trial to help ICA finetune our processes for better traveller experience of the QR code clearance at bus halls," ICA said, sharing the following steps to take:

  • Step one: Download MyICA mobile application and select 'QR Code at Land Checkpoints'.
  • Step two: Generate either individual or group QR code. Group travellers using the SALs to generate a group QR code and select 'Bus' as the vehicle type.
  • Step three: Proceed to the trial lanes and scan the QR code at the passport scanning area. ICA will retrieve the passport details stored in the QR code and the first flappers open upon verification for travellers to enter the lane.
  • Step four: Present biometrics (facial and iris/fingerprint) for verification. The second flappers open upon biometrics verification and travellers exit the lane (i.e., cleared immigration).

ICA shared that signages will be placed in the bus halls to indicate the trial lanes, and there will be ICA officers on standby to provide assistance.


ALSO READ: Malaysians entering Singapore on all land transport can use QR code immigration clearance at land checkpoints effective 2025


Photo: ICA

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