Hong Kong and Mainland enterprises mobilise millions in aid for victims of Tai Po fire tragedy

Leading corporations and charitable foundations – including Li Ka Shing Foundation, Lee Shau Kee Foundation, DBS Hong Kong, Lenovo, Alibaba, and Tencent – have pledged substantial donations and resources to support relief and recovery efforts.

The catastrophic No. 5 alarm fire on 26 November 2025 at Tai Po’s Wang Fuk Court has claimed lives and caused extensive damage, leaving Hong Kong in mourning.

To offer immediate relief, the HKSAR Government will provide an emergency cash subsidy of HK$10,000 to each affected household. Meanwhile, the Government has established the ‘Support Fund for Wang Fuk Court in Tai Po’ with an initial capital of HK$300mn to assist affected residents and support all related recovery efforts. The Fund will accept donations from individuals and private organisations.

In addition, the Government is coordinating with the information technology sector to develop an online platform that will allow organisations and members of the public to register items they can donate. This will enable the Government to consolidate resources and distribute supplies to residents in need more effectively. The platform is expected to be launched in the coming days.

To address the short- and medium-term accommodation needs of affected residents, the Government has opened nine shelters currently housing over 500 people. The Home and Youth Affairs Bureau has also secured support from youth hostels and hotels, providing approximately 1,000 units for immediate stays of one to two weeks. The Government is also coordinating transitional housing and dedicated rehousing units through the Hong Kong Housing Society, with an estimated 1,800 units to be made available later to meet ongoing accommodation needs.

On the other hand, businesses and charitable organisations from Hong Kong and the Mainland have stepped forward with financial aid, emergency supplies, and recovery support.

The Hong Kong Jockey Club is providing HK$100mn in assistance through its Jockey Club Emergency Relief Fund to address the immediate needs of victims and the families of the deceased. This aid will be provided via the Social Welfare Department and non-governmental organisations (NGOs).

Immediate emergency assistance includes:

• HK$150,000 to the family of each deceased person.
• HK$100,000 to each seriously injured person.
• HK$50,000 to each injured person in a stable condition.
• For families relocated to short-term housing and youth hostels arranged by the government or those who have self-arranged their relocation: one to two persons households will receive up to HK$10,000; three or more persons households will receive up to HK$15,000.
• For operators of short-term housing to furnish units in preparation to receive relocated families: HK$18,000 for one to two person households and HK$20,000 for three or more person households.

Apart from immediate financial assistance, the Club's Charities Trust is working closely with relevant government departments and NGOs to provide additional help over the next one to three months. This includes:

• Transitional housing
• Food assistance
• Bereavement and psychological support
• Educational support
• Carer support
• Distribution of medications through community pharmacies under the Jockey Club PHARM+ Community Medication Service Network.

Li Ka Shing Foundation (LKSF) has launched an emergency fund of HK$30mn to support registered charities, particularly those serving the Tai Po area, in providing immediate relief as well as longer-term assistance to affected individuals and families. Support for firefighters and first responders killed or injured in the line of duty will be provided through LKSF’s existing dedicated Disciplinary Services Fund. The Foundation will also earmark HK$50mn for follow-on recovery programmes.

Lee Shau Kee Foundation will donate HK$30mn for emergency relief and transitional resettlement.

The Fok Ying Tung Foundations in Hong Kong and Macao, together with the Henry Fok Ying Tung Group, have announced a donation of HK$30mn to support emergency relief and post-disaster reconstruction efforts.

The Fong Shu Fook Tong Foundation and Fong’s Family Foundation will allocate a total of HK$5mn.

The Community Chest will establish a HK$50mn fund and allocate all proceeds from this Sunday’s Hong Kong & Kowloon Walk for Millions to support families affected by the fire.

DBS Hong Kong has pledged HK$10mn to the Hong Kong Red Cross, enabling the charity to deliver clothing, water and warm food, temporary shelter, daily necessities, and mental health services to affected families.

HSBC and Hang Seng Bank have jointly announced a donation of HK$30mn to help affected individuals and families rebuild their lives.

Bank of China (Hong Kong) will donate HK$20mn and set up a dedicated account to collect public donations, which will later be pledged to The Community Chest to support affected residents. The bank will extend its service hours this Saturday (29 November) to help affected customers resume banking services. It has also established a 24-hour hotline and an emergency claims channel to simplify procedures for impacted clients.

Standard Chartered Bank will donate HK$10mn to the ‘Support Fund for Wang Fuk Court in Tai Po’ established by the HKSAR Government.

The Bank of East Asia (BEA) will donate HK$10mn to the 'Support Fund for Wang Fuk Court in Tai Po' set up by the HKSAR Government to help residents with their immediate needs and long-term recovery. In addition to the donation, BEA has implemented a series of measures to offer support for the residents affected by the incident, including extension of business hours of its Tai Po Branch and deployment of additional staff to provide necessary banking services to the neighbourhood. The Bank has also set up a special 24-hour hotline (852-2211 1812) to offer banking service assistance when needed.

Shanghai Commercial Bank will contribute HK$5mn and coordinate staff and family donations, channeling funds to appropriate relief organisations for emergency resettlement and rehabilitation of affected households. The bank has also implemented a series of support measures, including a 24-hour hotline (852-2290 3855), extended operating hours, and additional staff deployment at its Tai Po Branch.

Industrial and Commercial Bank of China will donate HK$10mn and implement facilitation measures to assist affected residents.

ZA Bank and its parent company ZA Global will donate HK$5mn to the Hong Kong Red Cross.

UBS Optimus Foundation is donating HK$10mn to support victims and their families. In addition, the foundation will match up to 10% of client and staff donations, up to US$30mn.

Lenovo Hong Kong announced an immediate donation of HKD10mn, and is mobilising employee volunteers to assist on the ground, while exploring with relevant authorities about the ways its technology and expertise can aid rescue and reconstruction efforts.

K. Wah Group will contribute HK$10mn, including HK$3mn personally donated by Chairman, Mr. Francis Lui.

Sino Group and the Ng Teng Fong Charitable Foundation will allocate HK$20mn and have prepared 160 hotel rooms across Hong Kong Gold Coast Hotel, The Royal Pacific Hotel, and The Fullerton Ocean Park Hotel Hong Kong for free accommodation. Various daily necessities have been handed over to relevant government departments for distribution. Volunteers also delivered meal boxes and hot soup to affected residents on 27 November.

Sun Hung Kai Properties (SHKP) will donate HK$20mn for emergency relief. In addition, its wholly-owned Royal Hotels will provide 160 rooms free of charge for affected residents in need of temporary accommodation. Meanwhile, members of SHKP’s integrated mall loyalty programme, The Point, can donate points through the platform to support victims, with the programme matching all point donations.

Hang Lung Group and Hang Lung Properties are committing HK$11mn to establish the 'Tai Po Wang Fuk Court Fire Relief Fund', which will provide cash assistance for emergency living expenses and related relief efforts. Additionally, the Group will offer 20 units at Kornhill Apartments for two-month stays as transitional accommodation.

The Swire Group, which includes Swire Properties, Swire Coca-Cola, Cathay, and other operating companies, is donating over HK$10mn to the relief efforts. The Group is also contributing essential items to help those impacted.

Chow Tai Fook Group will donate HK$20mn for emergency assistance, including temporary accommodation, food, clothing, and daily necessities. The Group will also launch an internal employee fundraising campaign to help residents rebuild their homes.

Shangri-La Group will donate HK$10mn to provide emergency support to families affected by the fire.

The Hong Kong General Chamber of Commerce and the Chinese General Chamber of Commerce have both announced a HK$1mn donation to provide appropriate assistance to victims and their families.

The Chinese Manufacturers’ Association of Hong Kong will donate HK$10mn to support relief and reconstruction work.

MTR will donate HK$10mn for immediate and follow-up relief efforts and will also provide Octopus cards with HK$2,000 top-up value to each affected resident.

The Kowloon Motor Bus (KMB) and Long Win Bus will donate HK$2mn through the ‘KMB Charity Foundation’ and launch an internal employee fundraising campaign. KMB’s volunteer team, ‘Friends of KMB’ (FRN), is also coordinating with volunteer organisations to arrange assistance for those affected.

Uber will pledge HK$5mn to affected families and provide free Uber Taxi rides worth HK$3mn for rescue participants.

AS Watson Group’s Hong Kong retail brands, including Watsons Hong Kong, PARKnSHOP, Fortress, and Watsons Water, have delivered nearly 20,000 essential items to temporary shelters, including distilled water, food, daily necessities, and charging supplies. The Group will also set up ‘Care Service Stations’ in Tai Po, offering free charging, printing, and scanning services, as well as providing water and warm packs for those in need.

AIA Hong Kong, through the AIA Foundation, will donate HK$20mn to support emergency relief and assist with recovery efforts. The insurer has set up a 24-hour hotline (852-2232 8860) to provide immediate assistance to those in need. Its financial planners have also reached out to affected customers to offer appropriate support. All claim applications related to this incident have been processed.

Manulife will donate HK$20mn to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. In addition, its colleagues and financial advisors have launched a fundraising campaign to further support affected communities. To assist customers in need, Manulife has set up an emergency support hotline (852-2108 1333), established an emergency fund providing essential expenses of HK$5,000 per person, and deployed a dedicated team to fast-track claims.

Prudential Hong Kong has committed HK$20mn to support relief efforts for Wang Fuk Court and affected customers. This includes a HK$10mn donation to the 'Support Fund for Wang Fuk Court in Tai Po' established by the HKSAR Government, reinforcing its support for emergency response, disaster relief, and recovery initiatives. In addition, Prudential will provide a one-off relief payment of HK$10,000 to each customer residing in Wang Fuk Court, amounting to another HK$10mn, to help them navigate this challenging time.

Ernst & Young will donate HK$1mn to the ‘Support Fund for Wang Fuk Court in Tai Po’. In addition, the company has mobilised an internal employee volunteer team to assist with post-disaster recovery efforts.

Best Mart 360 has committed HK$5mn and delivered 1,000 relief packages containing packaged food, drinking water, and tea to Tai Po residents.

Hutchison Telecommunications Hong Kong’s 3Shop in Tai Po’s On Chee Road is providing spare mobile phones, SIM cards, and portable chargers for free loan, along with drinking water and daily necessities.

The Wharf Group has pledged HK$30mn through its Wharf Emergency Relief Fund to address both immediate needs and post-disaster recovery for victims of the Tai Po fire.

SF Express will donate HK$20mn and open its 146 stores in Hong Kong to facilitate free delivery of relief supplies.

Keeta has contributed HK$5mn and is delivering free power banks to affected residents, with its riders also assisting in the distribution of relief packages.

Sun Life has pledged a donation of HK$10mn. It has also activated other emergency response measures, including: emergency subsidy of HK$5,000 for affected clients and advisors residing at Tai Po Wang Fuk Court Housing Complex; priority claims processing for clients impacted by the fire, covering life, medical, and personal accident insurance; and a dedicated claims team to handle all related cases (hotline 852-2103 8686).

Central Cove, Jean Salata's family office, is pledging HK$10m in the name of the Salata family office to help the victims of the Tai Po fire. The funding will be focused on three key areas:

1. Trauma and counselling: funding the provision of grief support and psychological support
2. Education assistance: providing resources for displaced children
3. Financial relief for victim families

Hong Kong Airlines and its shareholder Fangda Group are pledging HK$10mn for emergency relief for affected families.

Budweiser APAC has pledged HK$10mn and resources to support Tai Po residents and long-term recovery.

Lalamove will donate HK$6mn to the 'Support Fund for Wang Fuk Court in Tai Po' set up by the HKSAR Government.

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Mainland charities and companies are also contributing financial, equipment, and aid, including:

The Jack Ma Foundation has announced an emergency donation of HK$30mn to assist affected families and support firefighters and emergency personnel.

Alibaba Group has released the first phase donation of HK$20mn for transitional resettlement, daily necessities, and emotional counselling. The Group has also activated an emergency response mechanism with its logistics business Cainiao to deliver food and bedding to affected areas.

Anta Group will donate a total of HK$30mn in cash and cold-weather gear; 361 Degrees contributed HK$15mn in cash and equipment.

Ant Group and its Hong Kong subsidiary AlipayHK have made their first phase donation of HK$10mn. AlipayHK has also launched a dedicated donation channel for Hong Kong citizens.

MIXUE Group is donating HK$20mn to support medical care, emergency resettlement, and living expenses for affected residents.

The Xiaomi Foundation Hong Kong will donate HK$10mn for medical assistance, emergency resettlement, and transitional living support. BYD, ByteDance Hong Kong, Futu, and Luckin Coffee each pledged HK$10mn, while XPeng Motors donated HK$5mn.

China Hongqiao Group, Tencent Charity Foundation, and SenseTime will each donate HK$30mn, while Baidu has pledged HK$10mn to support emergency relief and recovery efforts.

Li Ning Company and Xtep will each contribute HK$20mn in cash and gear. HongShan Charity Foundation, Fosun Foundation, DiDi, J&T Express, and Sinyi Group will each donate HK$10mn.

Zhejiang Geely Holding Group and Li Shufu Charity Foundation joinly donate HK$10mn.

Nongfu Spring will donate HK$10mn in cash and HK$5mn worth of resources, while Chery Automobile will donate HK$10mn through the Red Cross Society of China.

Ping An Insurance (Group) Company of China will donate HK$10mn and has activated a series of emergency claim services to support affected customers.

Hengan International Group will provide HK$6mn in cash and resources. Seres and Xiaohongshu will each donate HK$5mn. Lilanz will donate HK$3mn in emergency resources and HK$2mn in cash. Tuhu will pledge HK$3mn, and Deloitte China will donate HK$1mn.

The Red Cross Society of China will donate RMB2mn to Hong Kong Red Cross to support emergency assistance and follow-up work.